360° Coverage : How to identify and retain your most valuable customers

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How to identify and retain your most valuable customers

Source: Econsultancy, Nov 22 2012, 8:06am CST

Net-A-Porter is one firm that does a great job of looking after its key customers. It has a name for them: ‘extremely important person’ (EIP). Like VIPs, only with an E instead of a V. These customers account for a disproportionately ...

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10

23 hours ago

How to Avoid Home Buyer’s Remorse in Real Estate | Zillow Blog

Source: Maoxian  |   May 18 2013, 7:06pm CDT

Ever bought something special and later realized you didn’t really need it or like it after all? It might be something as small as a new handbag or as big as an over-the-top power tool. Usually, returning it is as simple as boxing it back up, loca ...

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9

1 day ago

Low housing inventory frustrates homebuyers

Source: Las Vegas Review-Journal | LVRJ.com  |   May 18 2013, 10:23am CDT

Q: I read your article in the paper. We have been trying to buy a home for six months, but have always lost to bidding wars. We are looking for a single-story, three-bedroom, three-car garage home with a pool, if possible. We need it to be within ...

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Update
8

1 day ago

How to buy happiness

Source: Los Angeles Times  |   May 18 2013, 7:17am CDT

If you're like many people, contemplating your newfound wealth would probably make you think about one thing above all else: yourself. A growing body of research shows that the mere whiff of money draws out our selfish sides, fo ...

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7

1 day ago

7 innovative social media strategies for start-ups

Source: Rediff  |   May 18 2013, 2:53am CDT

Pratik Dholakiya, SEO and VP of Marketing at E2M Solutions, a full service internet marketing company tells you how to make the most of your social media presence Social media demolishe6s manufacturer-consumer hierarchy, competitiv ...

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6

2 days ago

Cannes Jewel Heist: How to Protect Your Valuables

Source: Hollywood Reporter  |   May 17 2013, 4:42pm CDT

Worried about sticky fingers on your jewels when traveling? There are a number of steps jewelry houses and individuals can take to avoid the fate that befell Chopard, when a reported $1.4 million’s worth of its jewelry was taken from an employe ...

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5

2 days ago

Friday Links

Source: 800 CEO Read  |   May 17 2013, 2:38pm CDT

For your weekend perusal, here is another installment of Friday Links BISG executive director Len Vlahos gave an overview of “The Digital Consumer” using data from its “Consumer Attitudes Towards E-book Reading Survey,” in particular looking ...

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4

2 days ago

How to customize your weather forecast on syracuse.com

Source: Syracuse.com  |   May 17 2013, 2:23pm CDT

Your weather is now set to . You can change this setting at any time. Your weather is now set to . You can change this setting at any time. View full sizeScreen shot showing where to customize your own local weather.Dave Eichorn ...

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3

2 days ago

Research and Markets: Customer Experience Management Framework: How to Retain Subscribers and Improve Customer Loyalty - 2013

Source: Business Wire  |   May 17 2013, 12:33pm CDT

The systems to measure customer interactions must be capable of providing relevant key performance metrics, which each employee in the organisation can use to improve processes and ultimately impress the customer. In order for a c ...

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2

2 days ago

CMOs and CIOs Fight for Customer Centricity

Source: DM News  |   May 17 2013, 12:22pm CDT

Natural candle company Diamond Candles uses real-time social and sales data to pump up its fan base and bring in revenue. It seems like there might be a bit of a mismatch between what companies want to do with mobile and what they're actual ...

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1

2 days ago

How to build an experiential campaign

Source: The Small Business Blog  |   May 17 2013, 11:08am CDT

Experiential marketing isn’t something reserved for big business with equally big budgets – elements of experiential marketing can feed into campaigns, whatever the size of your company. For many, the aim of ...

Continue reading on: The Small Business Blog  More like this

 
 
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